Service & Support
After 3 to 5 years, a mechanical movement can begin to demonstrate diminishing accuracy. This is due to degrading of lubrication in the movement gear train and escapement.
Servicing the watch involves demagnetization, complete disassembly, cleaning and inspection of each individual part and proper drying, reassembly, oiling, and then closing the watch. If there are any damaged components, then the parts concerned will be changed during this process.
During this movement servicing process is also the time when any case issues or concerns will be addressed. The case will receive ultrasonic cleaning of each individual part, it will be re-polished and or re-brushed (as requested) and gaskets replaced.
After the watch is made whole again it will be demagnetized once more, timed, and regulated as required to ensure proper running and time keeping. After this entire process the watch will be kept running for a number of days for observation before returning.
For Service contact us at firstname.lastname@example.org
Omega Pocket Watch, circa 1910